Update - November 8th, 2023

In accordance with our policy of supporting the three most recent operating systems for Windows, and Mac, we are writing to inform you that we will retire support for the following operating systems beginning December 18, 2023:

• macOS 11 Big Sur
• Windows 11 21H2

We will update our Minimum System Requirements to reflect this on December 18. 

Please refer to this support article for more information on the exam-taker experience if Examplify is used on one of these operating systems after their support is retired on December 18. 

Additionally, exam-takers can check their current operating system version by following these instructions for macOS and these for Windows.
 

Action Required

• Advise your exam-takers to update their devices’s operating system if utilizing Windows 11 21H2 or macOS 11 Big Sur before December 18, 2023

 

 

 

Update - September 26th, 2023

Both Microsoft and Apple have announced that they are releasing new versions of their operating systems:

• Windows 11 23H2  — Expected to release on September 26, 2023
• macOS 14 Sonoma — Expected to release on September 26, 2023

 

ExamSoft is currently assessing Examplify’s compatibility with these new versions. Because Examplify is not yet compatible, users who update their operating systems to Windows 11 23H2 or macOS 14 may experience technical issues that prevent them from installing or successfully completing exams.

 

Please inform your Examplify users that they should postpone updating their machines until we announce official support for these new versions.

 

Additionally, Examplify users should not install beta versions of new operating systems. As a reminder, the versions of operating systems that are currently compatible with Examplify are available in our Minimum System Requirements.

 

Examplify users should also ensure that automatic operating system updates are paused on their devices prior to the release dates of Windows 11 23H2 and macOS 14 Sonoma until we have certified Examplify’s compatibility with them. Instructions can be found here. Please communicate this vital information to your users to ensure that they are able to continue testing on a compatible version of Examplify.

 

In the coming weeks, we will send you additional information regarding our plans to certify Examplify’s compatibility with these new versions. We anticipate that the additional information will include whether we need to release a new version of Examplify in order to support these updates to the operating systems.

 

Please reach out to your Customer Success Manager with any questions.

 

Sincerely,

The ExamSoft Team